Privacy Policy
Skills-Craft Academy — how we collect, use and protect your information
Introduction
At Skills-Craft Academy we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it and how you can manage it.
What information we collect
- Contact details: name, phone number, postal address, email address.
- Account data: login details, preferences, course enrollments.
- Payment information: when you purchase services (processed by third-party payment providers).
- Usage and technical details: IP address, device, browser, pages visited and activity on the site.
How we use your information
We use personal data only for the purposes described below and where we have a lawful basis to do so (for example consent, contractual necessity or legitimate interest):
- To deliver services and courses you request and to manage your account.
- To process payments and prevent fraud (via secure third-party payment processors).
- To communicate important information about your account, bookings, updates and promotional offers when permitted.
- To improve our website, services and training through analytics and feedback.
Cookies and similar technologies
We and our trusted partners use cookies and similar technologies to provide a better experience, analyze site usage and show relevant content. You can manage cookie preferences in your browser settings or via the cookie banner on our site.
Sharing and disclosure
We do not sell your personal data. We may share information with:
- Service providers who help us operate (payment processors, hosting providers, analytics).
- Legal or regulatory authorities if required by law.
- Affiliates or partners when you have given consent or when required to deliver services.
Third-party links
Our site may include links to third-party websites and services. This Privacy Policy does not apply to those sites. We encourage you to read their privacy notices before providing personal data.
Data security
We maintain administrative, technical and physical safeguards designed to protect personal information. While we strive to protect your data, no online service is completely secure — we cannot guarantee absolute security.
Data retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations and resolve disputes. Retention periods vary depending on the type of data and the purposes for which it was collected.
Your rights
Depending on your jurisdiction you may have rights including access, correction, deletion, restriction of processing, portability and objection. To exercise any of these rights, please contact us (details below). We will respond within a reasonable timeframe and in accordance with applicable law.
Children
Our services are not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children; if we learn that we have, we will promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our site with a revised effective date.
We process personal data where necessary to perform our contract with you (e.g., provide training), where you have given consent (e.g., marketing emails) or where we have legitimate interests (e.g., improving services). We document processing activities and periodically review legal bases.
If we transfer personal data internationally we will ensure appropriate safeguards are in place, such as standard contractual clauses or transfers to countries with adequate protections, where required.
Skills-Craft Academy
Phone: +8801926917452
Our Corporate Office Address: House-37, Road-13 (Avenue road), Sector-10, Uttara, Dhaka
Email: info@skillscraft.academy
If you have questions, requests or complaints about this policy or our privacy practices, please contact us using the details above.
Data Protection Commitment
We are committed to secure handling and responsible use of personal information.
Policy Acceptance
By using our services you acknowledge you have read and understood this Privacy Policy.
